Solution
DynaOps™
Managed Services for Microsoft Dynamics 365
Optimize. Operate. Evolve.
Your Dynamics 365 environment is mission-critical—but keeping it running at peak performance, adapting to business change, and staying ahead of Microsoft’s continuous updates requires more than reactive support. That’s where DynaOps™ comes in.
DynaOps is the comprehensive managed service from BeyondDynamics, purpose-built for organizations running Microsoft Dynamics 365 Finance, Supply Chain, and Customer Engagement solutions.
What is DynaOps?
DynaOps is a proactive, flexible, and value-driven support model that goes beyond break-fix. We combine operational support, functional enhancements, release management, and business alignment into a single service framework—so you get more from your Dynamics investment every day.
DynaOps Service Pillars
System Operations & Monitoring
- Environment health checks and diagnostics
- Batch job and interface monitoring
- Azure resource optimization
- Uptime, performance, and alerting dashboards
Functional Support & Enhancements
- Issue resolution, configuration fixes, and personalization
- New workflows, forms, reports, and business logic
- Integration maintenance and extension
- Support for Power Platform extensions
Release & Update Management
- Wave updates planning and regression testing
- ISV and custom code compatibility checks
- Sandbox refreshes and deployment automation
- Evergreen roadmap advisory
Adoption & Process Optimization
- End-user enablement and training refreshers
- Role-specific usage dashboards and optimization
- Business process improvements using usage telemetry
- Continuous improvement workshops
Dedicated Governance & Reporting
- Named service delivery manager and functional leads
- Monthly service reporting and KPIs
- SLA tracking and business-aligned outcomes
- Change advisory board (CAB) support
Why Choose DynaOps?
- Microsoft-Certified Experts on Demand
- Deep Knowledge of D365 Finance, SCM, CE & Power Platform
- Service Flexibility—Scale Up or Down with Ease
- Faster Time to Value from Updates and Enhancements
- Predictable Costs with Tiered and Custom Pricing Models
DynaOps in Action
Manufacturing
Stabilized and enhanced production scheduling and warehouse operations post-Go-Live
Healthcare
Enabled faster adoption of new D365 features with wave update testing and training
Retail
Continuous improvements to POS and inventory workflows with minimal disruption
Professional Services
Real-time integration monitoring and report tuning for billing accuracy
Ready to Shift from Reactive to Proactive?
With DynaOps, you don’t just keep the lights on—you continuously evolve your Dynamics 365 environment to meet business goals.
